PAL

March 9, 2007

Delta Halifax Hotel

Filed under: Accessibility, Canada, Disability, Halifax, Life, Reviews, What were they thinking?!, Wheelchair — Kim & Sophie @ 1:18 pm

Delta HalifaxOn March 4th after a long flight from Atlanta, GA to Toronto, ON and then onto Halifax, NS Julian, Sophie and I arrived at the Delta Halifax.  We had booked an accessible hotel room there well in advance through Expedia.  It was really cold when we got there, and after Julian got our luggage out of the rental car we headed inside. 

He spoke tothe girl at the front desk, and she told us that the only accessible room had been taken by someone else!  The hotel has 296 rooms and only 1 is accessible!  I thought that was pretty inconsiderate of them, but to have the room booked only to get there and find out it’s not available really sucked!

After talking to the manager the girl we were talking to decided that she would show us a jr. suite.  If the bathroom worked for me, we could stay there.  I went upstairs with the girl while Julian stayed in the lobby.  I quickly realized that the buttons for the elevator were way over my head, and impossible for me to reach!  We got to the room and although it was big, I had to go through a narrow set of closet type doors to get into the room that led to the bathroom.  I could squeeze through these doors, but just barely.  When I sat in front of the bathroom door however, I was almost a whole wheel too wide to fit through it!  My wheelchair is a pretty average size, and narrower than a lot! 

We went back down to the lobby and told Julian and the girl at the desk that the room wouldn’t work, and after she discussed it with another girl they decided to call the Delta Barrington (which is right accross the street) to see if they had an accessible room availible.  Luckily they did!  We packed all of our luggage, and my wheelchair back into the car and drove past the other hotel and headed to the Delta Barrington.  (You can click on the link to read about our experiences there).

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4 Comments »

  1. Wow, that sucks. I have been living in Halifax for the last two years and I thought that business owners here would have been a little more considerate.
    I hope your stay in Halifax was better than the situation at the hotel 😛 I personally love the city but I think that because I grew up in Cape Breton.

    Comment by bardicknowledge — March 9, 2007 @ 2:19 pm

  2. I lived in Halifax myself from 2000 to 2005. I was kind of shocked at the experiences I’ve had this week with hotels there though! My stay there was ok I guess, but I don’t think I’d go back again. Mostly because the hotels seem to only have one “accessible” (and I use that term very loosly) room if at all!

    Comment by Kim & Sophie — March 10, 2007 @ 12:53 am

  3. Accessibility appears to be a non-standard definition in Halifax. A few (ill positioned) grab bars and whoa! you have an “accessable” room! How wrong that is. If only they consulted a real wheelchair user when configuring their rooms, public areas and parking lots!

    Comment by Julian — March 10, 2007 @ 12:57 pm

  4. I can remember going with a friend once when he was auditing a local hospital for accessibility. It’s amazing the amount of things that people do wrong even in a hospital without realising it. I certainly learnt a lot about accessibility standards.

    Comment by ahiru — March 31, 2007 @ 6:30 am


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